Privacy Policy
Privacy Policy
Not only for a mobile recharge or data card recharge, there are millions of different ways, you can use our products and services. For example, when you share your information with us for your first mobile recharge, we use that information to make your experience even quick and rich whenever you use our mobile recharge service for second time.
As we have pledged to ourselves, to provide you a risk free and hassle free world class service. Your individual privacy is critically significant to us. Here, our Privacy Policy simply explains what kind of information we collect from you, why we collect your information and how we use collected your information, and finally, how you can update or access your information.
Though, we have tried to keep it simple and clear, but in any case you have any problem with technical terminology or any information supplied by us, you can simply contact us, to rectify your problem.
INFORMATION COLLECT
We simply collect your information, to provide better and rich experience with your subsequent visits. For example, what kind of mobile recharge, you supposedly want, what kind of bus type you like to travel and what kind of deals or offers you like the most. We collect your information in two different ways.
Technical Information - The Information We Fetch
Whenever you use our service, our analytics fetches your technical information, like your browser, ip address, your operating system, and much other technically relevant information.
WHY WE COLLECT AND HOW WE USE YOUR COLLECTION
We collect your personal information, to understand your personal behavior, and choices, so we can create better experience for you, whenever you visit our web portal and secondly, to offer you better deals and propagation than your ideal choice.
We collect your technical information, simply for the sake of improving our back-end technology, so we can give you quick and hassle free experience. And you always come back to use our service.
HOW TO ACCESS YOUR INFORMATION AND UPDATE IT.
We always provide an access point to your information whenever you use our services. So there is no need to worry about information access and updatation. But in any case, if you have any problem in accessing your own information, you can always contact us.
NO INFORMATION DISCOLOSURE POLICY TO THIRD-PARTIES
We do not share any personal or confidential information to any third-party for commercial and personal profit. However, we use your information for our in-house projects to make better future products and services.
WE ARE 100% SECURED AND CERTIFIED
We are Geo Trust certified service, which guarantees your personal information is in safe hands, and 100% secured from any internet hack or data theft attacks. Though along with GeoTrust SSL certification, we have also employed many security checks to make leak-free system.
POLICY CHANGES
Our Privacy Policy may change every once in a while. Though, we make these changes on growing demand of consumer or to compile with Government or Industry guidelines, but we won't decrease your rights under this Privacy Policy without your voice being heard. We will post any changes in Privacy Policy over here on this page. So keep visiting this page, for getting regular updates on privacy policy.
Unused Balance Clause :- "Any top-up payment / advance payment which is received from retailers / distributors deposit the advance payment to his retail account for, the retailer / distributor does not use the amount for goods & services and he wants his payment to return in this case after one month of deposit, retailer need to give refund request to us, once we will get refund request from the retailer, the balance amount will be refunded within 15 to 20 working days via same source".
USE OF DEMOGRAPHIC / PROFILE DATA / YOUR INFORMATION
We use personal information to provide the services you request. We use your personal information to resolve disputes; troubleshoot problems; Send money, collect money; measure consumer interest in our products and services and we may use this information to keep you apprised on any online and offline offers, products, services, and updates that shall be made available for use of our customers. We use the information thus obtained to customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions which are an integral part of the use of this application; and as otherwise described to you at the time of such collection. We identify and use your IP address to help diagnose problems with our server, and to administer our app. Your IP address is also used to help identify you and to gather broad demographic information. ecopay.co.in uses the SMS platform for sending messages related to password reset, Beneficiary addition, Maintenance Notification for our Agents etc.
SHARING OF PERSONAL INFORMATION
We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may disclose personal information to law enforcement offices upon such requests, third party rights owners or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public. We will share some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.